Frequently asked questions
International Landing Pad FAQs
The International Landing Pad is located within the Sydney Startup Hub, 11 York Street – in the heart of Sydney’s CBD.
The Sydney Startup Hub provides 17,000 square metres of affordable space, across 11 floors to tech startups and is the highest density startup space in the Southern Hemisphere.
Each company will be assigned up to three desks depending on availability.
No. The operating hours for the ILP is 8:00am to 6:00pm, Monday to Friday, excluding public holidays.
Companies that obtain an Australian Business Number (ABN) within the first four months may request to extend their stay at the ILP by a further two months to a maximum occupancy period of six months.
Decisions around an extension are at the discretion of Department of Enterprise Investment and Trade.
Visa assistance will not be provided. You are responsible for obtaining appropriate visas for your representatives. Visit the Home Affairs websiteExternal Link for information about visas to Australia.
Companies that are pre-revenue can apply:
- if the founder is a refugee or migrant in Australia
- if the company is founded by an NSW university alumni
- if you are working in a new technology area
- if you have raised funding for your international expansion
Your business is founded and legally registered in a country outside of Australia.
Yes, however you should provide relevant justification to support your application such as a business plan or roadmap for your expansion plans and evidence of your capital raise.
You are to make provision for your own devices such as computers, monitors, adaptors, and stationery.
Each company in the ILP will be required to host one community event and cover associated catering cost.
No. The purpose of the ILP is to support overseas businesses to launch their Australian ventures in NSW. The NSW Government and its employees will not ask for any equity in your business.
Businesses in the ILP can apply for Government grants and programs that are available to the ecosystem.
Daily operational support is currently not being provided in the ILP. However, direct introductions to relevant networks will be made and community events will be organised to facilitate networking with the NSW innovation and entrepreneurship ecosystem.
Residents of the ILP will have access to training programs and information sessions that are delivered on a regular basis in the hub.
Sales revenue is the total revenue your business has generated from sale of its products and services. It is not the company’s profit.
If you are interested in scaling your business into Australia and would like to take advantage of the free desks in the ILP, please apply hereExternal Link .
Applications are assessed on an ongoing basis. Successful applicants will be put on a waitlist if the ILP is filled up at any given time.
You will be notified in writing of the outcome of your application within 10 business days if we have received all mandatory and necessary information. Any requests for clarification or missing information will result in a delay in the assessment of your application.
No early indication of likely success of an application can be provided to you. You will be advised of the outcome in due course.
If there are any changes in your circumstances or if you found errors in your application after submitting, you should contact the Department immediately on [email protected] . Please include your full name and company name as it appears in your application and a brief explanation.
Any changes or amendments to your application or documentation may require an additional 10 business days before you will be notified of the outcome.
No. The required documents must be provided at the time of application. Incomplete applications will not be assessed.
Make sure you have all the required documents before you start your application.
If a technical error occurs, please quote your full name and company name when contacting staff at the Department via:
Phone: +61 (0)2 4908 4800
Email: [email protected]
Yes. Feedback is provided to all unsuccessful applicants outlining where the applicant did not meet the eligibility or assessment criteria.