A NSW Government website

Frequently asked questions

General

Where is the Sydney Startup Hub?

The Sydney Startup Hub is located at 11-31 York Street, Sydney (opposite Wynyard Park).

What are the opening hours?

The Sydney Startup Hub will be open from 9:00 am to 5:00 pm, Monday to Friday.

Extended opening hours apply for evening events (attendees only).

Note: level 1 is closed on public holidays.

How do I apply to be in the Sydney Startup Hub?

Startups and entrepreneurs looking for desk space in the Sydney Startup Hub should contact our anchor tenants directly to discuss memberships, desk, and office hire: 

When was the Sydney Startup Hub founded?

The project was announced in July 2017, operations began in late 2017, we opened our doors in early 2018.

Who operates the Sydney Startup Hub?

The Sydney Startup Hub is a NSW Government initiative led by Investment NSW.

Who can use the meeting rooms located on level one?

Meeting rooms are only available to residents of the Sydney Startup Hub with a maximum of 90 minutes usage per person, per day. Bookings for the meeting rooms are to be made in advance via the booking app. Residents should speak with their community manager for further information on this app.

There are also chat rooms available on level one for non-residents, however these are only for short term use (15 minutes or less) and cannot be booked in advance.

Tenant

Where can I find out more about who is in the Sydney Startup Hub?

Read about our tenants in the Residents section. For more information about the individual startups, desk space or programs, please contact these organisations directly.

What programs are currently available at the Sydney Startup Hub?

Sign up to the NSW Startup Community to receive a weekly newsletter which will keep you up to date with any programs or events taking place in the Sydney Startup Hub, and across the innovation ecosystem in NSW.

Level One

What community facilities and resources are available on level one of the Sydney Startup Hub?

Level one of the Sydney Startup Hub features a range of facilities for use by the startup community including:

  • flexible event rooms
  • an auditorium
  • a collaborative, community workspace
  • a Regional Landing Pad
  • reception desk and waiting area
  • a cafe
  • free wi-fi
  • bookable meeting rooms (for residents only).

Will organisations that are outside the Sydney Startup Hub be able to use the facilities in the level one community and events space?

Yes. The Sydney Startup Hub is geared to supporting, showcasing and connecting startups with the wider metropolitan, regional, national and international community. In addition to the Sydney Startup Hub’s residents, we welcome thousands of visitors each year. 

Please note:

  • the level one areas are for use for startup related activities (e.g. events, launches, meetings organised by and/or for the NSW startup community)
  • casual guests wishing to use the community workspace and wi-fi should head to the reception desk on arrival
  • bookable meeting rooms are only available for residents
  • access to the other floors of the building is restricted as they are operated by our anchor tenants (link to Residents page).

Who can use the meeting rooms located on level one?

Meeting rooms are only available to residents of the Sydney Startup Hub with a maximum of 90 minutes usage per person, per day. Meeting rooms must be booked in advance.

There are also chat rooms available on level one for non-residents, however these are only for short term use (15 minutes or less) and cannot be booked in advance.