A NSW Government website

Access to information

To promote open, accountable, fair and effective government in NSW, members of the public have a right to access government information. This right is restricted only when there is an overriding public interest against disclosing the particular information.

Public access to government information

The Government Information (Public Access) Act 2009 (NSW) (the GIPA Act) replaced the Freedom of Information Act 1989 (NSW) (the FOI Act) on 1 July 2010.

The GIPA Act establishes a comprehensive system for public access to government information.

The GIPA Act makes government information more accessible to the public by:

  • requiring government agencies to make certain sorts of information freely available
  • encouraging government agencies to release as much other information as possible
  • giving the public an enforceable right to make access applications for government information
  • restricting access to information only when there is an overriding public interest against disclosure.

The public access to government information system is overseen by the Information and Privacy Commission

The Information Commissioner's roles include:

  • promoting public awareness and understanding of the GIPA Act
  • providing information, advice, assistance and training to agencies and the public
  • dealing with complaints about government agencies
  • investigating agencies' systems, policies and practices
  • reporting on compliance with the GIPA Act to the Minister responsible.

The GIPA Act complements other regimes by which the public can access information held by government. It does not detract from any other rights of access to information that exist under other legislation or policies. Other legislation that may be particularly relevant includes:

How to access information held by Investment NSW

1. Make an informal request

If the information you are after has not already been published by the agency, but is information which raises no particular concerns in terms of possible public interest reasons why it should be kept confidential, then Investment NSW may be able to release it to you on request without the formalities of having to make a formal application.

If you think this applies to the information you are after, you can contact us at [email protected] to make an informal request. We may ask that you provide details of your request in writing.

Generally, we try to release information we hold without the need for you to make a formal access application, unless there are good reasons to require one.

Under the GIPA Act, however, government agencies are not required to release information without an access application. The agency reserves the right to require you to lodge an access application, particularly if there may be significant public interest considerations that need to be taken into account in deciding whether the information can be released or if you request a large volume of information or if it would otherwise take the agency a significant amount of time to consider your request.

2. Make a formal access application

If the information you are seeking is not available on this website and is not otherwise routinely provided by the agency on request, then you have a right to formally apply for access to specific information.

You can make a formal application by downloading and completing the  government information access form (PDF) 342 KB and sending it to us at the following address:

Attn: Legal Officer (GIPA request)
Office of the Chief Operating Officer
Investment NSW
52 Martin Place
Sydney, NSW, 2000

The Act says that we are only able to accept access applications that:

  1. Are in writing and sent to us at the address above;
  2. Indicate clearly that the applicant is making an access application under the Government Information (Public Access) Act 2009 (NSW);
  3. Enclose the $30 application fee;
  4. State the name of the applicant, and have a return postal or email address as the address for correspondence; and
  5. Include as much specific information as reasonably necessary to enable us to identify the information you are asking for.

If your application does not include these five things, it will be invalid and will not be processed. If that happens, however, we will let you know and we will help you, if possible, by explaining how you can make a valid application.

Otherwise we will write acknowledging receipt of a valid access application within five working days, and will deal with your application within 20 working days (subject to any extension allowed for under the Act). If any extension of time is required to deal with your application, we will let you know in writing.

Application fees and processing charges

The application fee for making an access application is $30. Processing charges can also be imposed at the rate of $30 per hour. In some circumstances an advance deposit can be required. We will let you know in writing if that applies to your application.

Certain discounts may apply, including on financial hardship and public interest grounds – for more details see the Information and Privacy Commission's Resources for the public.

Investment NSW policy documents

Policy documents guide Investment NSW’s decisions, actions and procedures to fulfil our public functions.

The Government Information (Public Access) Act 2009 (the GIPA Act) requires that all of the agency’s current policy documents be made available on this website (unless there are overriding public interest reasons why that cannot be done).

Investment NSW disclosure log

A disclosure log is a record of information that a government agency has released, often in response to a specific request from an individual or organisation under the Government Information (Public Access) Act 2009 (the GIPA Act) that the agency thinks could also be of interest to other members of the public.

A disclosure log sets out the date the decision was made to release the information, a description of the information released, and details about whether that information is currently available and how it can be accessed.

As a new organisation, Investment NSW has no documents to display in a disclosure log at this time; however, once there is relevant content to share, it will be displayed here.

For more information, contact [email protected]